A cruise ship with several thousand passengers on board was stranded off the coast of Mexico Tuesday after it lost power due to an engine room fire. The fire began around 6 am Monday in the engine room of the Carnival Splendor. Luckily, the fire was extinguished and no passengers or crew were injured.
But, the ship's engineers were not able to restore power to the ship. As of Tuesday, “several key hotel systems, including air conditioning, hot food service and telephones are not available,” the cruise line said in a statement.
So far, engineers were able to restore toilet service to cabins and public bathrooms, along with cold running water. “The ship’s crew continues to actively work to restore other services.”
Guests will receive a full refund and reimbursement for transportation costs, and will also receive a complimentary future cruise equal to the amount they paid for this voyage, Carnival said.
“We know this has been an extremely trying situation for our guests and we sincerely thank them for their patience,” Gerry Cahill, president and CEO of Carnival Cruise Lines. “Conditions on board the ship are very challenging and we sincerely apologize for the discomfort and inconvenience our guests are currently enduring. The safety of our passengers and crew is our top priority and we are working to get our guests home as quickly as possible.”
The cruise ship is carrying 3,299 guests and 1,167 crew members. The Coastguard says that the ship and its passengers will arrive safely back in California by Wednesday evening.