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A diagnosis of a chronic or serious illness is life altering. It is entirely normal in the days following to feel a bit numb, not to mention out of control, overwhelmed and lost. But your ability to get back a sense of equilibrium is critical to effectively managing your disease. As a practicing Internist and Rheumatologist for the past 35 years, Dr. Smith has observed that those who take immediate steps to get themselves organized to manage their illness, rather than the other way around, are the most successful.